Water Damage Restoration
Extraction, drying and cleanup for Columbus homes and businesses, with phones answered 24/7 and a crew dispatched as fast as one is available.
Emergency water cleanup, central Ohio
Water Damage Restoration in Columbus, Ohio
Flooded basements, burst pipes, sewer backups and storm water in Columbus and across Franklin County. Phones are answered 24/7, and a crew is dispatched as fast as one is available.
- Phones answered 24/7
- Basement flooding, sewer backup and frozen pipes
- Price explained before work starts
Get a fast quote
Fastest: call (833) 490-5225. Or send this and we call you back.
Today in Columbus
Local weather drives activity here: heat, humidity and rain change what shows up week to week.
Columbus & Franklin County
Local water damage restoration you can reach by phone
Columbus Water Damage Restoration at a glance
Columbus Water Damage Restoration takes calls for water in homes and businesses across central Ohio, including standing water, wet walls, soaked floors and sewage. Phones are answered 24/7 and a crew is dispatched as fast as one is available. The emergency stage is explained and approved before work starts.
Most houses in Columbus have a full basement, and most water calls start there. A sump pit stops during a power cut, a floor drain backs up in a heavy storm, or a washer hose lets go overnight. The water heater, the furnace, the electrical panel and the laundry usually sit down there too, so the first rule is to stay out of standing water near outlets and fuel-burning equipment. If you can reach the switch safely, cut power to the wet area.
The city sits where the Scioto and Olentangy rivers meet, and Alum Creek and Big Walnut Creek run down the east side. Much of Franklin County is glacial till that drains slowly after heavy rain. The National Weather Service measured 4 to 7 inches of rain in the heaviest parts of Franklin and Licking counties on 19 and 20 August 2026, with river and overland flooding that closed roads. Water like that reaches basements long before it reaches the street, so basement flooding cleanup is a common call in Columbus.
Services
Water damage services across Columbus and central Ohio
Pick a service for symptoms, process and typical cost, or call and describe what you hear and see.
Emergency Water Removal
Standing water comes out first, then the drying starts. How a crew handles emergency water removal in Columbus basements and ground floors.
Basement Flooding Cleanup
Water removal, drying and moisture checks for flooded basements across Columbus and central Ohio, with phones answered 24/7.
Sewage Backup Cleanup
Cleanup after sewage or sewer backup, treated as contaminated water. Phones answered 24/7; a crew dispatched as fast as one is available.
Sump Pump Failure Water Damage
Cleanup after a sump pump fails or loses power in a storm, covering the pit, the basement floor and the materials that stayed wet.
Burst Pipe Water Damage
Cleanup and drying after a burst supply line or drain in Columbus homes; the pipe repair goes to a licensed plumber.
Frozen Pipe Water Damage
Frozen pipe leaks in Columbus homes: what the crew dries, what a plumber fixes, and how to shut the water off.
Ice Dam Water Damage
Meltwater that backs under roof edges and into Columbus ceilings and walls. Phones answered 24/7; a crew is dispatched as fast as one is available.
Storm Damage Restoration
Water that comes in during storms and flooding: emergency extraction, board-up help, drying and cleanup in Columbus, Franklin County and central Ohio.
River and Flash Flood Cleanup
Cleanup after river, creek and flash flood water in Columbus, covering removal, drying and the checks that come before repairs.
Foundation Seepage and Wall Leaks
Water working through basement walls and floor joints, and the cleanup and drying that follows, from a local crew in Columbus, Franklin County.
Mold Remediation
Removing mold where moisture has fed it, drying the space, and checking the work against the ANSI/IICRC S520 standard in Columbus homes.
Mold Inspection and Moisture Mapping
Moisture meters and thermal imaging locate hidden dampness in Columbus basements and crawl spaces, with readings and photos you can keep.
Structural Drying
Equipment and daily moisture readings to dry plaster, hardwood, framing and finished basements in Columbus homes.
Ceiling Water Damage
Water through a ceiling from an upstairs bathroom, laundry or neighboring unit, traced, dried and cleaned by a local restoration crew.
Water Heater Leak Cleanup
Cleanup and drying after a water heater tank leaks in a Columbus basement, with the heater repair handled by a licensed plumber.
Appliance Leak Water Damage
Washer, dishwasher and ice-maker leaks in Columbus homes: how the water travels, what a crew dries, and what to shut off first.
Crawl Space Water Damage
Standing water in a crawl space soaks joists, insulation and subfloor. Phones answered 24/7, with a crew dispatched as fast as one is available.
Roof Leak Water Damage
Interior water cleanup and emergency tarping after a roof leaks from wind or hail, including older slate and tile roofs in Columbus.
Commercial Water Damage
Extraction, drying and cleanup for offices, warehouses, campuses and apartment buildings across Columbus and central Ohio.
Why homeowners call us
Why Columbus Water Damage Restoration
Phones answered around the clock
Calls are answered 24/7, including nights, weekends and holidays. A crew is dispatched as fast as one is available, and the person who answers will ask where the water is coming from and whether it is clean.
Work matched to Columbus housing
A pre-war brick house, a finished basement in a newer suburb and a crawl space in an older canal village each dry differently. The crew checks for hidden moisture with meters and thermal imaging before it sets equipment.
Drying that is checked, not guessed
Air movers and dehumidifiers go in, and readings are taken again until the materials are dry. You can ask for moisture readings and photos to share with your insurer.
Price confirmed before work starts
The emergency stage is explained and approved before any work begins. Repairs after drying are quoted separately, once someone has seen the wet area.
How it works
From phone call to fixed, in four steps
Stop the water if it is safe
Shut off the water at the main or at the appliance valve. Keep children and pets out of standing water, and treat any sewer backup as contaminated.
Call and describe the wet area
Call at any hour and say where the water is, whether it is clean or came from a drain, and whether anyone is living in the home. Mention if the power is off or the basement has stairs only.
A crew is dispatched
A crew is dispatched as fast as one is available. No arrival time is promised, because it depends on how many calls are open and where the water is.
Extraction and drying setup
The crew removes standing water and sets air movers and dehumidifiers. It checks readings until the materials are dry, and the emergency stage is approved before work starts.
Repairs after drying
Drywall, trim and flooring are quoted separately after drying. Plumbing repair goes to a licensed plumber, and in Columbus that plumber should be registered with the city.
What should I do first when my basement floods in Columbus?
Shut off the power to the wet area if you can do it safely, and shut off the water at the main if a supply line is the source. Stay out of standing water near the furnace, the water heater and the electrical panel.
Basement flooding here often starts with a sump pit that stops during an outage, a floor drain that backs up in heavy rain, or a supply line that fails in a finished basement. Photograph the water, the damaged items and any stains or cracks before you move anything. Note the time you found the water.
Move rugs and furniture only if you can do it without risk, and put valuables on higher ground. Call as soon as you have shut off what you safely can. The crew can start with extraction and drying setup, and the emergency stage is explained and approved before work starts.
Is sewer backup handled differently from clean water?
Yes. Sewage and sewer backup are treated as contaminated water, and the cleanup involves more steps than a broken supply line.
Columbus has worked for years to stop sanitary sewer backups into homes. The city's Project Dry Basement program can install a backflow prevention device in eligible homes, and that device only prevents backups through a basement drain. It does nothing about seepage through walls or windows, and eligibility is checked with the City of Columbus. Read the sewer backup guide for Columbus basements before you call the city.
If you think a backup came from the city sewer, report it to the city within 24 hours so it can determine whether rainwater caused it. You can call 311. Keep children and pets out of the room until the crew has cleaned and dried it. The sewage backup cleanup page explains the work.
Will my homeowners insurance cover water cleanup?
It depends on the cause and on your policy. A standard homeowners policy generally responds to sudden and accidental water damage, such as a burst supply line.
A standard policy generally does not cover flood, meaning surface water, rivers and creeks, and it generally does not cover sewer and drain backup. Ohio homeowners forms commonly exclude water damage from a sewer backup or basement leak, so that coverage usually comes from an added endorsement or rider. Flood is a separate policy, through FEMA's National Flood Insurance Program or a private insurer.
Check your policy and ask your agent before assuming either way. The crew can give you moisture readings, photos and a record of the damage for your claim, but coverage is decided by your insurer. If you have a complaint about how an insurer handled a claim, the Ohio Department of Insurance takes complaints at 800-686-1526.
Are older Columbus houses more likely to have water problems?
Many do, mainly because of plumbing and foundations that date to the early and middle decades of the last century, as in parts of Clintonville and Franklinton.
Older houses here often have cast-iron waste stacks that rust through, galvanized supply lines, and clay sewer laterals cracked by street-tree roots. Stone and rubble cellar walls can weep, and many have no perimeter drain tile to carry water away from the footing.
The city has said some water mains are 80 to 120 years old and break often, and it is replacing them. Pipes in exterior walls, unheated garages and crawl spaces are a winter concern. The normal first freeze comes around 27 October, so it is worth checking those pipes before then.
Service areas
Serving Columbus and all of Franklin County
Columbus
ZIP 43215, 43201, 43203, 43205, 43206, 43207…
Franklinton
ZIP 43222, 43223, 43204
Grandview Heights
ZIP 43212
Bexley
ZIP 43209
Clintonville
ZIP 43202, 43214
Upper Arlington
ZIP 43221, 43220
Lincoln Village
ZIP 43228
Grove City
ZIP 43123
Northland
ZIP 43224, 43229, 43231
Gahanna
ZIP 43230
Whitehall
ZIP 43213
Hilliard
ZIP 43026
Groveport
ZIP 43125
Worthington
ZIP 43085
Galloway
ZIP 43119
Reynoldsburg
ZIP 43068, 43069
Lockbourne
ZIP 43137, 43194
Blacklick
ZIP 43004
Dublin
ZIP 43016, 43017
Westerville
ZIP 43081, 43082
Pickerington
ZIP 43147
Canal Winchester
ZIP 43110
Commercial Point
ZIP 43116
New Albany
ZIP 43054
Lithopolis
ZIP 43136
West Jefferson
ZIP 43162
Columbus, OH · 25 km service radiusCall (833) 490-5225
Not on the list?
We also cover many smaller communities across Franklin County. Check your ZIP.
Need water damage restoration today?
Call any hour and explain what is going on. You get a clear price before any work starts.
Guides
Answers before you call
What Sets the Price of Water Damage Restoration in Columbus, OH
No honest dollar figure can be given before someone sees the wet area in Columbus.
Sewer Backups in Columbus Basements: Causes, City Coverage and the 24-Hour Report
Heavy rain can overload the sewer system, and sewage can then rise through a basement floor drain.
When Columbus Pipes Freeze, and What to Do After the Thaw
In Columbus, the normal first 32°F reading arrives on 27 October and the normal last one on 18 April.
FAQ
Frequently asked questions
Do you repair pipes or water heaters?
No. The crew cleans, dries and repairs the building materials after water damage, but it does not fix the pipe, replace the water heater or repair a sewer lateral. Those jobs go to a licensed plumber, and in Columbus the plumber should be registered with the city. Ask any plumber which license it holds and check that with the issuing office.
Which licenses and certifications does the crew hold?
The business does not publish a license number, but you can ask on the phone at any time. Ohio has no state license specific to water mitigation, and Ohio does not license mold remediation the way some states do. Ask which industry standard the crew follows, such as ANSI/IICRC S500 for water damage.
How fast will a crew arrive?
Phones are answered 24/7 and a crew is dispatched as fast as one is available. No arrival time is promised, because it depends on how many calls are open and where the water is. Tell the person on the phone if the home is empty or if the water is still coming in.
How is the price decided?
The price is confirmed on site before any work begins. The emergency stage is explained and approved first, and repairs are quoted after drying. The size of the wet area, the water category, the materials and how long the water sat all change the quote. You can read the water damage cost guide for Columbus for more detail.
Does every water job lead to mold?
No, but drying fast limits mold. EPA guidance is to dry water-damaged areas and items within 24 to 48 hours. Mold can trigger allergy and asthma symptoms in some people, so tell the crew if anyone in the home has those conditions.
Do you serve the suburbs around Columbus?
The service area reaches from downtown Columbus into the surrounding suburbs and villages. If you are unsure whether your town is covered, call (833) 490-5225 at any hour and give the name of the town. The person who answers can tell you whether a crew can reach you.